CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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They are so helpful and kind! They won't recommend something that isn't needed and they do a great job! I've had a great experience every time I've had to go in.

, 09/17/2021

Quote reviewiconHoses, near Eden Prairie, MN

Power steering leak. No more drips! Thanks Collin and Jim!

, 09/02/2021

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I had some damage done to my fuses from another auto body shop, and Hagen automotive was reliable, responsive and quick in finding the fix! Collin and staff were incredibly kind and got it fixed up immediately. I’m so grateful I found them, will be using Hagen automotive in the future!

, 07/16/2021

Partners

ASE (Automotive Service Excellence)
BBB Accredited Business
BG Products
Car Care Aware
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